FAQ

How long until items are shipped?

We pack and process orders within 2 business days

How long until parcel arrives?

We use Australian Post Express Shipping on itty bitty label clothing orders, Lisa Swinbanks clothing orders, and Leatheron leather jacket orders, which take 2-3 days for domestic shipping, 10-14 business days on international orders.

The itty bitty label bras and the new clothing items take 10-14 business days after shipment to arrive.

Do you do exchange or do refunds?

We would be happy to assist you if you are not happy with the product for any reason. Please email swinbankslisa@gmail.com

Depending on the issue we can organize exchange of products, give out refunds or give store credit.

Refunds can be given within 14 days of goods arriving.

For refunds the product should be returned in the same condition.

Refunds will not be processed for change of minds.