How long until items are shipped?
We pack and process orders within 2 business days
How long until parcel arrives?
We use Australian Post Express Shipping on all orders, which take 2-3 days for domestic shipping, 1 week on international orders.
Do you do exchange or do refunds?
We would be happy to assist you if you are not happy with the product for any reason. Please email firstname.lastname@example.org
Depending on the issue we can organize exchange of products, give out refunds or give store credit.
Refunds can be given within 14 days of goods arriving.
For refunds the product should be returned in the same condition.
Refunds will not be processed for change of minds.